The first time, I wrote it off as a well-intentioned grandma. Now, with a second one, with an extremely similar story and emotional touchpoints, the same appeal to show the kid they’d made a difference, and the EXACT same subject line, I’m calling bullshit. I believe that CertStaffix Training has hired an SEO company that is pulling a scam to generate backlinks. Not sure if Certstaffix knows, but when I tried to tell their CS staff, Sheila said we weren’t in their CRM, got huffy (wished me a “good DAY!”), and ended the chat.
I am not claiming that Certstaffix was doing this themselves or knew whomever did this was acting unethically on their behalf. But now that I’m calling this out, I hope they will get to the bottom of this and get it stopped.